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Time registration - ‘Authentication error’ Aurena Apps 10

  • August 27, 2020
  • 1 reply
  • 307 views
C
Sidekick (Partner)
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Hi,

 

when we enter time in Apps10 Aurena (After a certain time period - non consistent) we receive an error ‘Authentication error’ 

Human Capital Management/My Self-Service/My Time and Attendance/My Time Registration

We are currently using Azure connection. Does anyone know what could be causing the time out?

Regards,

 

Gary 

 

 

Best answer by Manoj Ruwanhewa

Hi ,

For the above scenario, 

Error

--------

Authentication error
Please log in to the application again

As a solution  we can try configuring IFS MWS data sources , to be more robust by changing some timeout settings.

  1. Login to IFS MWS Admin Console.
  2. Navigate to Main cluster -> Data Sources.
  3. Add following two lines to properties field of both fndbasXA_main and fndbas_main data sources:

    oracle.jdbc.ReadTimeout=300000
    oracle.net.CONNECT_TIMEOUT=10000

    Do the same for Integration cluster as well.

 

For this change to take effect, need to restart the IFS Middleware Server  afterwards. Therefore, it is recommended to do this during a proper downtime.

 

Regards

Manoj

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1 reply

Manoj Ruwanhewa
Superhero (Partner)
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  • Manoj Ruwanhewa
  • Superhero (Partner)
  • Answer
  • October 11, 2021

Hi ,

For the above scenario, 

Error

--------

Authentication error
Please log in to the application again

As a solution  we can try configuring IFS MWS data sources , to be more robust by changing some timeout settings.

  1. Login to IFS MWS Admin Console.
  2. Navigate to Main cluster -> Data Sources.
  3. Add following two lines to properties field of both fndbasXA_main and fndbas_main data sources:

    oracle.jdbc.ReadTimeout=300000
    oracle.net.CONNECT_TIMEOUT=10000

    Do the same for Integration cluster as well.

 

For this change to take effect, need to restart the IFS Middleware Server  afterwards. Therefore, it is recommended to do this during a proper downtime.

 

Regards

Manoj

~Mano
S
Yasas Kasthuriarachchi
A
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