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Question

Time Authorization across Companies

  • Jul 19, 2022 4:11 AM UTC
  • 5 replies
  • 226 views

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I’ve used the Person ID of our payroll officer to grant them access to employees outside their employing company, to be able to authorize time and transfer to our payroll software. i.e. employee in Company ABC, but needs to authorize time in Company XYZ.

 

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The user is able to view the time registration/employee in the Authorization screeen, but is receiving an error message ‘Access Denied. You cannot authorize records within Time Pers Diary logical unit’ after attempting to authorize.

 

 

Any ideas what is missing?

5 replies

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  • Do Gooder (Customer)
  • Jul 19, 2022 8:36 AM UTC

We don’t know what kind of permission he has.


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  • Author
  • Sidekick (Customer)
  • Jul 21, 2022 12:56 AM UTC

Thanks @PaulinaPi - it wasn’t a permission issue, as the employee can authorize time in other companies. It’s working now, it was just an issue with the level of the org the position access was granted at within supervisor access.


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  • Sidekick (Partner)
  • Nov 23, 2023 1:43 PM UTC

@PennyB I am also having the same issue, can you please suggest me the steps how exactly you resolved this ? 


  • Do Gooder (Partner)
  • Nov 26, 2024 10:06 PM UTC

Did anyone recommendation on how to do this?  I need a have a manager be able to authorize timecards for employees in other companies.


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  • Author
  • Sidekick (Customer)
  • Nov 28, 2024 10:48 PM UTC

​@ddecker - it’s been a while since I looked at this, but from memory it was about getting the settings right in ‘Supervisor Access Setup’  ‘Access Setup’ tabfor the relevant person - ensuring they are linked to the right structure/business unit/org code level/role id (controls the ability to authorize time) and tick ‘include subordinates’ then check the relevant employees appear on the ‘Supervised Employees’ tab.