Hi Glenda,

Have you found a solution for this problem? We have exactly the same.

Thanks and Regards,

Anne-Sophie

Hi,

We have found that we were missing a ‘calculated by system’ expense code and that we needed to map it to the ‘Entered by user’ one in the Entertainment Expense Control tab.

If it can help…

Regards,

Anne-Sophie

@GlendaT  Came across this today and wondering how the entertainment expense  - expense control is defined in your setup.

There may be a set up which reduces 97.5 GBP from the total (ex: May be the max limit for a guest is surpassed etc.) or may be another “payment” of 97.5 GBP is connected to the expense sheet.
If it’s not the both cases, worth sending a case to R&D.

@asmackenzie I assume your issue is sorted. :) 

Regards,

Sahan

Hi,

​@GlendaT We have the same issue, have you fixed it?  If so please can you explain how? or which settings you used?

Thanks in advance

Jen

Hi Also interested in the outcome to the above.

​@walshy987 ​@BGEJGOULD I have raised this with support as an issue and I will advise on the outcome 

Much appreciated! ​@R Lum Wai 

Good day.  Have the same problem; the Entertainment Expenses are excluded from the Reimbursable amount.  Anyone had a success in resolving this?

Thank you.

Anya

HI All, the issue is that you cannot use this without building the entertainment expenses control. Even though this was built specifically for the Sweden and European markets it needs to be built as standard to support the use of entertainment rules / codes.

Kind Regards

rachel 

Hi ​@GlendaT ​@asmackenzie ​@BGEJGOULD   further to the above this maybe fixed by RnD  as it has now been identified that an ongoing dev defect is to be investigated this which has been planned to be resolved from 23R2 SU18, 24R1 SU12, 24R2 SU6 and 25R1 GA.

While looking into ​@Rachel Lum Wai’s case above, we realized that when entertainment expense controls are not properly defined in the expense rule, added entertainment expense amounts are not considered for the reimbursable total.

Workaround: It’s recommended to define at least 1 record in “entertainment expense control section” per entertainment expense code if entertainment expenses are used only for categorization and guest information tracking. (Not for handling deductible tax amounts as per regulations)

 

Short term solution.
 

1. Now we have added an error message in expense reporting pages which will popup at the time of saving an entertainment expense. This will prevent employees submitting non-reimbursable entertainment expenses for approvals.
   This will be triggered if the “entertainment expense control section” is empty for the selected entertainment expense code (in expense rule page).
2. We will also update the documentation so end users are updated on pre-requisites of entertainment expense usage.

Long term solution
As requested above, we will evaluate and implement a mechanism which allows the users to report entertainment expenses without having to define “entertainment expense control section” as there are requirements to maintain guest information and better categorization of expense codes. Timeline TBD but hope the workaround is manageable till then.