Skip to main content
Question

Reimbursable Entertainment on Employee Expenses

  • January 26, 2023
  • 11 replies
  • 253 views

Forum|alt.badge.img+7
  • Do Gooder (Partner)
  • 18 replies

Good Afternoon Community. I hope that someone is able to jhelp me with this.

I am setting up and testing Expense rules in Cloud 22 R2.

 

I have set up Entertaining rules for non-staff flagged as reimbursable. The expenses line states reimbursable, but the amount claimed is excluded from the total - see example below Gross amount = 579 GBP, Reimbursable amount = 429 GBP. I have included the guest information.

Have I missed some other set up?

 

 

11 replies

Forum|alt.badge.img+7
  • Sidekick (Customer)
  • 33 replies
  • October 5, 2023

Hi Glenda,

Have you found a solution for this problem? We have exactly the same.

 

Thanks and Regards,

Anne-Sophie


Forum|alt.badge.img+7
  • Sidekick (Customer)
  • 33 replies
  • October 5, 2023

Hi,

We have found that we were missing a ‘calculated by system’ expense code and that we needed to map it to the ‘Entered by user’ one in the Entertainment Expense Control tab.

If it can help…

Regards,

Anne-Sophie


Sahan Wijerama
Do Gooder (Employee)
Forum|alt.badge.img+5
  • Do Gooder (Employee)
  • 30 replies
  • October 11, 2023

@GlendaT  Came across this today and wondering how the entertainment expense  - expense control is defined in your setup.

There may be a set up which reduces 97.5 GBP from the total (ex: May be the max limit for a guest is surpassed etc.) or may be another “payment” of 97.5 GBP is connected to the expense sheet.
If it’s not the both cases, worth sending a case to R&D.

 

@asmackenzie I assume your issue is sorted. :) 

Regards,

Sahan


Forum|alt.badge.img
  • Do Gooder (Customer)
  • 3 replies
  • January 15, 2025

Hi,

 

@GlendaT We have the same issue, have you fixed it?  If so please can you explain how? or which settings you used?

 

Thanks in advance

Jen


Forum|alt.badge.img
  • Do Gooder (Customer)
  • 1 reply
  • January 15, 2025

Hi Also interested in the outcome to the above.


Forum|alt.badge.img+11
  • Hero (Partner)
  • 105 replies
  • January 24, 2025

@walshy987 ​@BGEJGOULD I have raised this with support as an issue and I will advise on the outcome 


Forum|alt.badge.img
  • Do Gooder (Customer)
  • 3 replies
  • January 26, 2025

Much appreciated! ​@R Lum Wai 


Forum|alt.badge.img+8
  • Sidekick (Partner)
  • 88 replies
  • March 31, 2025

Good day.  Have the same problem; the Entertainment Expenses are excluded from the Reimbursable amount.  Anyone had a success in resolving this?

Thank you.

Anya


Forum|alt.badge.img+11
  • Hero (Partner)
  • 105 replies
  • April 16, 2025

HI All, the issue is that you cannot use this without building the entertainment expenses control. Even though this was built specifically for the Sweden and European markets it needs to be built as standard to support the use of entertainment rules / codes.

 

Kind Regards

rachel 


Forum|alt.badge.img+11
  • Hero (Partner)
  • 105 replies
  • May 6, 2025

Hi ​@GlendaT ​@asmackenzie ​@BGEJGOULD   further to the above this maybe fixed by RnD  as it has now been identified that an ongoing dev defect is to be investigated this which has been planned to be resolved from 23R2 SU18, 24R1 SU12, 24R2 SU6 and 25R1 GA.

 

 


Sahan Wijerama
Do Gooder (Employee)
Forum|alt.badge.img+5
  • Do Gooder (Employee)
  • 30 replies
  • June 21, 2025

While looking into ​@Rachel Lum Wai’s case above, we realized that when entertainment expense controls are not properly defined in the expense rule, added entertainment expense amounts are not considered for the reimbursable total.

Workaround: It’s recommended to define at least 1 record in “entertainment expense control section” per entertainment expense code if entertainment expenses are used only for categorization and guest information tracking. (Not for handling deductible tax amounts as per regulations)

 

Short term solution.
 

  1. Now we have added an error message in expense reporting pages which will popup at the time of saving an entertainment expense. This will prevent employees submitting non-reimbursable entertainment expenses for approvals.
    This will be triggered if the “entertainment expense control section” is empty for the selected entertainment expense code (in expense rule page).
  2. We will also update the documentation so end users are updated on pre-requisites of entertainment expense usage.

Long term solution
As requested above, we will evaluate and implement a mechanism which allows the users to report entertainment expenses without having to define “entertainment expense control section” as there are requirements to maintain guest information and better categorization of expense codes. Timeline TBD but hope the workaround is manageable till then.