We are using certificates for our employees and have set up company certificates and job certificates. On an employee record this allow us to ‘Copy certificates from primary job role’ and this will populate their employee record with all of the required certificates for their role.
This has been working fine until we added a new certificate to the Ops Manager role. Now the action of copying works correctly if the employee has no certificates, but fails with an error ‘Overlapping date intervals’ for anyone that has all other certificates than the new one. I will allow this missing certificate to be added manually.
Does anyone know this error and why this occurs?
Thanks
Darren