We want to use the Generate Document action from Employee File in IFS Cloud 21R2.
We did all the required setups on Word Template Definition and generated the Mail Merge Template without any problems.
When using the action to Generate Document, the system retrieves and open the file, but no HTML is created and therefore no Mail Merge can occur. Are there any other setups that need to be done to get this to work or should I report this as a bug? Attached the Word doc template that we tried with as both .doc and .docm
Appreciate any feedback.
Regards,
Jacques
