Hi @HDZRISHABH ,

In this particular scenario, this drop down will show values if there are values in ‘pers’ view. The ‘pers’ view is built upon ‘pers_Tab’. So technically if there are values in ‘pers_Tab’, the values should be showing here.

Can you quickly check this in Database and let me know? 

Best Regards,
Charana

When we query select * from pers_tab; we can see the data coming , column names like person_id ,insurance_id, name1,name2,name3,name4 .

Hi @HDZRISHABH,

If the table is showing data and this field is not fetching them, this is directing towards a permission issue. 

Can you check the user that you are using has access to that particular DB object. 

Best Regards,
Charana

Hi ,

The user we are logging in is having all the permission set that IFSAPP has but still we can’t see any Persons

Hi,

Is there any particular permission we need to assign to get person?

Thanks

What’s the version of the application you are running? Click on your user name in the upper right hand corner, account settings and then copy the version details that are present in the lower left corner of the screen and paste it here.

Can you see any records in Human Capital Management / HCM Services / Person Management /  Personal File?

If you type into the field, does it find anything (caching issue)?

Hi,

Here is the version details : 

IFS Aurena framework version: 22.1.3.20220602062839.0

IFS Aurena client version: 22.1.3.20220602062839.0

IFS OData provider version: 22.1.3.20220602040054.0

Under Human Capital Management / HCM Services / Person Management /  Personal File nothing is coming.

Hi,

Here is the version details : 

IFS Aurena framework version: 22.1.3.20220602062839.0

IFS Aurena client version: 22.1.3.20220602062839.0

IFS OData provider version: 22.1.3.20220602040054.0

 

Under Human Capital Management / HCM Services / Person Management /  Personal File nothing is coming.

 

This view has some HR restrictions, and that’s why you do not see data. You will need to be app owner or HR supervisor to see the details here. If this is a DEV environment, you can set Supervisor access in Human Capital Management / HCM Services / HCM Access Setup / Supervisor - Access Setup

Find your person record in there and click on Grant HR Application Manager Access. Note: You will have to do it with a different user than the one you are granting it to.

Thank you for your help , now its working.