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Workflow - To "Pick" Customer Order using "Report Reserved Quantites as Picked" from Quick Order Flow

  • November 12, 2025
  • 1 reply
  • 26 views

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I am playing with IFS Workflows and encountered an issue where workflow isn’t triggered. My workflow is designed to automate the “Picking” of CO from quick order flow handling screen using “Report Reserved Quantities as Picked”.

  1. Read CO Quick Order Flow: First Block reads the Quick Order flow data using Order No.

     

  2. Second Block: Only executes if the Objstate is “Reserved”. I am calling the action “ReportReservedAsPicked(Selection,LocationNo):Void” to pick the CO.

    You can see that it’s executing properly in the test mode (Inspect BPMN diagram)

  3. Triggering the workflow using Event Action:

 

 

  1. Event: It will be triggered when the CO status is “Reserved”:

 

  1. Event Action: Action is to trigger the workflow created above. Timing is ‘After’:

 

 

My expectation is when the CO is reserved, it will trigger the workflow which will call the action “Report Reserved Quantities as Picked” and CO status will change to “Picked”. But, nothing is happening when I reserve the CO using Quick order flow and I don’t think so action is being triggered.

Kindly help me figure out where/what I’m doing wrong?

1 reply

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  • Do Gooder (Employee)
  • 12 replies
  • November 14, 2025

To make sure that the workflow is triggering correctly, we can review the observations

Workflow Tooling - Technical Documentation For IFS Cloud

 

If you see the observations, it means the workflow is triggering. In that case, the workflow might be executing in the ‘else’ part, which we may need to analyze further.