Question

Windows Patch KB5018410 May Cause Authentication Issues

  • 27 October 2022
  • 1 reply
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Title:  Possible issue with use of Windows patch KB5018410 when also using Apps 10

Problem:  IFS Customer Abzena Inc (Customer ID 6000055415) reported they were not able to connect to their Apps 10 instances after user applied KB5018410.  After uninstalling KB5018410 users’ access to the customer’s Apps 10 instances was restored.

Recreated in core:  no

Recreated in customer environments:  yes

Business Impact:  Customer can’t apply Windows security patch KB5018410, which is a security update, to their devices which use Apps 10

Importance:  Customer’s devices face exposure to issues resolved by KB5018410

Case ID:  LCS - G2354136

Request from R&D:  Please note the fact this customer has issues with use of KB5018410.  Also - please inform GSD Technology reply to this post whether or not any other customers have reported issues with KB5018410’s use.  @Markus Sandin 

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NOTE TO R&D ---

Another North America based customer has reported the same issue via LCS case G2356800.  They informed IFS Support earlier today they’ve learned POP and other email protocols have been deprecated and will no longer be supported past 2022 year end.  They’ve asked for recommendations for authentication methods to be used with their connectors.

Eugene W

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