Why does Pick List for Customer Order print Blank? | IFS Community
Question

Why does Pick List for Customer Order print Blank?

  • 17 June 2022
  • 2 replies
  • 26 views

Userlevel 5
Badge +10

What would cause a Pick list to print blank?  We print many pick list daily without any issues but once in a while the pick list will be blank. I checked the report view “CUSTOMER_ORDER_PICK_LIST_REP” and there is no report data for a specific Result_key. It seems like the parts are not being added to the list. Is there a status or checkbox for the customer that would cause a blank pick list? I created another order for the same part but for a different customer and the pick list prints fine! The part is a packaged part. We are on APPS10 UPD11 IEE.

Thank you,


2 replies

Userlevel 3
Badge +6

Are you sure the background jobs for that order have finished before generating the pick list?

Userlevel 5
Badge +10

It’s hard to know, I am not being notified of the issue until a few days/months after it happens?

Thank you, 

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