I created a custom field on the customer window “Prepaid Customer” with True and False values. I referenced the “Cf_Prepaid_Customer” key on the validation workflow condition. The BPA inspection tool does not read the “True” value on this custom field when it is “turned on” on the customer screen.
Hi
It is strange that you get false for Cf_Prepaid_Customer in debug mode of the workflow when it is shown as ‘true’ in the application in Customer page. I tried the same myself but I get the value ‘true’ when it’s ticked in Customer page. I configured the custom attribute like below. And I tried in 23R1 version.
Thank you for your reply. I am working in 22R2, I wonder if that's the reason.
having the same problem.
were you able to resolve the problem?
Remember when creating a custom field with boolean enumeration, you need to define the swap values accordingly. In the screenshot below, a “checked” toggle = false!
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