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Question

Unable to subscribe to notifications


JohannaKindvall
Sidekick (Employee)
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After upgrade to 24R1 i receive this information toaster message occasionally. I always get them when i log in, and then approximately one time each 10 minute. Message says “Unable to subscribe to notifications. You will not receive new notifications”. However i do still receive notifications. This issue is from a customer environment, and i have not seen it in other environments on 24R1. At least some other users have the same issue.

 

Any ideas on why i get this message?

 

 

5 replies

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  • Sidekick (Partner)
  • 39 replies
  • August 21, 2024

You can resolve this by enabling the `client-notification-services` pod in your `values.yaml` file. Update it as shown in the example below and re create the name space


ifsappclientnotification:
  replicas: 2
 


JohannaKindvall
Sidekick (Employee)
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  • Author
  • Sidekick (Employee)
  • 47 replies
  • August 21, 2024

Case CS0236676 was created to handle this issue.


tokrcz
Do Gooder (Customer)
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  • Do Gooder (Customer)
  • 8 replies
  • October 1, 2024
maheshmuz wrote:

You can resolve this by enabling the `client-notification-services` pod in your `values.yaml` file. Update it as shown in the example below and re create the name space


ifsappclientnotification:
  replicas: 2
 

Hello, this doesn´t work for us, we use 2 replicas for this pod but still get such messages. 


Darshana Herath
Hero (Former Employee)
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  • Hero (Former Employee)
  • 115 replies
  • February 20, 2025

Suggested solution didn't work, any other idea?


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  • Do Gooder (Partner)
  • 4 replies
  • March 10, 2025

Dear all,

We are still facing the same issue and are currently on APP10 UPD24. Does anyone have any suggestions on where to look or what to do?

Thanks,
Bram

 


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