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Question

Significant REST API Performance Degradation after IFS Cloud 25R1 Release Update

  • July 15, 2025
  • 10 replies
  • 442 views

ORFJAN
Sidekick (Customer)
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Dear All,

Following our IFS Cloud (remote deployment) release update from 23R2 to 25R1, we are experiencing severe performance degradation with our REST API integrations.

Specifically, GET REST API call that previously took approximately 5 seconds on 23R2 is now consuming 2 minutes or more on 25R1. Our initial debugging indicates the primary bottleneck is within Oracle AQ, with DBMS_AQ.DEQUEUE operations exhibiting significant delays.

Has anyone else encountered this specific issue after upgrading to IFS Cloud 25R1?

10 replies

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  • Do Gooder (Partner)
  • July 17, 2025

we observe the same performance issues after the installation of 25R1SU1. Not only for the REST APIs but for the whole application


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  • Hero (Customer)
  • July 22, 2025

Hi Orfjan, Stefi

Did the performance issues for the REST API calls get resolved?  Has SU2 made any impact?

We’re using them currently on 23R2 but are looking at a possible upgrade to 25R1 in a couple of months.

Any insight would be much appreciated.

Thanks,

MMcK


Marcel.Ausan
Ultimate Hero (Partner)
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  • Ultimate Hero (Partner)
  • July 22, 2025

following this topic as well as I just started a project with a customer that runs 25.1.1


ORFJAN
Sidekick (Customer)
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  • Author
  • Sidekick (Customer)
  • August 5, 2025

Hi team/all,
we were facing the issue on TEST instance after 25R1GA and after SU1 deployment too.
I have burned almost a week on that issue but I’m happy to share we finally managed to fix the issue.

It seems the issue was not directly connected to 25R1. Since we applied several actions simultaneously, the issue was likely caused by either DB statistics or stuck messages in Connect Reader queue which stayed there after taking a DB refresh from production environment.

Hope this helps.
BR Jan


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  • Hero (Customer)
  • August 6, 2025

Hi Orfjan,

Many thanks for posting an update, it’s good to have it confirmed that it wasn’t directly connected to the 25R1 upgrade.

MMcK


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  • Superhero (Partner)
  • August 20, 2025

One our customer upgraded from 24R1 to 25R1 and we’ve notivced a lot of problems with overview pages where Page size is set more than 240 rows.


wahelk
Hero (Former Employee)
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  • Hero (Former Employee)
  • September 1, 2025

Hi ​@knepiosko ,

were you able to fix performance issues mentioned in overview pages? which SU version you applied for 25R1?

BR,

Wasana


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  • Superhero (Partner)
  • September 1, 2025

25R1U3 - confirmed


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  • Do Gooder (Customer)
  • September 9, 2025

@knepiosko 

so just to be clear, 25R1SU3 fixes the issue with performance in overview’s with large number of rows ?


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  • Superhero (Partner)
  • September 9, 2025

Yes, verified.