Good Day,

We have some accounts that uses database authentication and those users are getting the Server Error 500 intermittently when trying to log into IFS (users using AD authentication is fine). The MIddleware Server Admin Console doesn’t show anything wrong and I’ve even reset their oracle profile to default, but it keeps happening. Does anyone know what could have caused this or how I can try and find the problem?

Ifs.Fnd.FndSystemException: Server Error

   at Ifs.Fnd.AccessProvider.FndConnection.InvokeInternal(Object requestBody, Object responseBody, String intface, String operation, FndRequestContext requestContext, FndManualDecisionCollection decisions, Boolean forcedSync, Boolean integrationGateway)

   at Ifs.Fnd.AccessProvider.FndConnection.InvokeInternal(String intface, String operation, Object requestBody, Object responseBody, FndRequestContext requestContext, Boolean forcedSync, Boolean integrationGateway)

   at Ifs.Fnd.AccessProvider.Interactive.FndLoginDialog.AuthenticateCredentials(FndLoginCredentials loginCreds) ---> System.Net.WebException: The remote server returned an error: (500) Internal Server Error.

   at Ifs.Fnd.AccessProvider.FndConnection.CallGetResponse(String intface, String operation, FndRequestContext requestContext, FndManualDecisionCollection decisions, Bytee] requestHeaderBytes, Byted] requestBodyBytes, FndApfAsyncInvoke asyncInvokeHandle, Boolean integrationGateway)

   at Ifs.Fnd.AccessProvider.FndConnection.InvokeGetResponse(String intface, String operation, FndRequestContext requestContext, FndManualDecisionCollection decisions, Byte ] requestHeaderBytes, Bytee] requestBodyBytes, Boolean& abandoned, Boolean forcedSync, Boolean integrationGateway)

   at Ifs.Fnd.AccessProvider.FndConnection.InvokeInternal(Object requestBody, Object responseBody, String intface, String operation, FndRequestContext requestContext, FndManualDecisionCollection decisions, Boolean forcedSync, Boolean integrationGateway)

   --- End of inner exception stack trace ---