Saving printed crystal reports to a folder location

Hi ​@melo ,

• SEND_PDF_TO_CONNECT
   works only with Report Designer (RDL)
• Crystal reports:
  • use Crystal runtime / print server
  • don’t go through the same PDF pipeline

 So:

• no native support to directly:
  • generate PDF
  • and push to folder using standard IFS methods

What actually happens with Crystal

When printing Crystal:

• Output is handled by:
  • Crystal runtime
• PDF generation:
  • depends on print settings / runtime

 Not tightly integrated with:

• Connect / routing rules (like RDL)

What people usually do

Option 1 — Use Report Archive (most common workaround)

• Enable:
  • Report Archive
• Store PDF in database

Then:

• extract using:
  • scheduled job / script

 Indirect, but widely used

Option 2 — Printer-level solution

• Configure:
  • PDF printer (e.g. Adobe / CutePDF)
• Output folder:
  • defined at OS/printer level

 Crystal prints → PDF → saved to folder

✔ Simple
 Limited control (file naming, logic)

Option 3 — Crystal runtime customization

• Use:
  • custom Crystal print integration
• Call:
  • Crystal API / executable

 Can:

• generate PDF
• save to folder

 Requires custom development

Option 4 — External automation

• Monitor:
  • spool / temp / archive
• Move:
  • files to target folder

Important limitation

• Crystal ≠ Report Designer
• So:

❌ No direct equivalent of:

• SEND_PDF_TO_CONNECT
• automatic routing via Connect

Practical recommendation

If requirement is strong:

 Best long-term solution:

• Move report to:
  • Report Designer (RDL)

✔ Full support for:

• Connect
• routing
• file output

Bottom line

• What you’re trying is valid
• But:

 Not supported natively for Crystal in Apps 7.5

You’ll need:

• workaround (printer / archive / custom)
• OR migrate to RDL for proper automation