Hi @sutekh137 ,

We have several users within our organization who utilize a Microsoft Surface Pro and run IFS Application 10 IEE interface without issue.  Most of the time they are remote and connect using a VPN then run IFS Application 10 IEE interface.  Occasionally they have disconnect issues when remote but as long as they get reconnected within a few seconds they can continue to use IFS IEE without issue.

When they are within our corporate building they connect directly via Wifi without issue.  Your Wifi experience will depend on the Wifi access points and backend switches and routes your IT department has installed and configured.

We found as long as our Microsoft Surface Pro has 8GB of ram and a Wifi ac capability we do not have any issues running IFS Application 10 IEE.  We did have performance complaints when we used Wifi g technology but since moving to ac we haven’t had any complaints.

We have begun to deploy lower end Android tablets around our production plant to utilize IFS Application 10 Aurena interface and we’ve found it works very well even on the lower end Android devices.  While we haven’t switched to the Aurena interface due to some missing functionality we see a day when we will be able to switch to an Aurena interface completely and utilize Android tablets.

Regards,

William Klotz

Hi @sutekh137,

Attached document contains minimum requirements to run IFS Enterprise Explorer on a device. As long as your tablet meets them, you shouldn’t have any problems. Mainly, your machine needs to have

1. A supported Windows version,
2. A supported effective resolution
3. A supported .Net version. 

This should answer your first point. Next 3 requires some hands on experience I believe, so hopefully someone who have used such devices would share their experience! (Edit - looks like someone already did share their experience while I was typing this )

Hope this helps!

William,

Thanks for the response! When you say the tablets “remote” in, are you saying they are attaching to other connected workstations and running IEE on those computers, or the tablets are merely connecting to the internal network via VPN and running IEE on their own? If the latter, that sounds promising that the tablets do fine as far as performance and connectivity!

Are these tablets on the bleeding edge as far as specifications, or does older Surface hardware work OK? Are they Surface Pros? Gos? Other off-brand tablets?

oSorry, I see you use Pros with plenty of RAM…  Any experience trying to run IEE on lesser hardware? In other words, are you sticking with Pros and 8 GB of RAM because you learned the hard way?  *smile*]

Thanks again!

JoeK

Charith,

Thank you so much! I will review the document, and asked a couple follow-up questions of the gracious Mr. Klotz!

JoeK

HI @sutekh137 ,

Our company standardized on Microsoft Surface Pro with 8GB of memory and Windows 10 Pro a few years ago.  None of the Microsoft Surface Pro devices were purchased after 2018 so they are all at least 3 years old.  We chose the Microsoft Surface Pro primarily because of the screen resolution for our sales team who travels around the world.

All the Microsoft Surface Pro devices are primarily used be traveling sales representatives who VPN into our corporate network then run IEE on the device.   IEE has worked well for us but we will be transitioning to the newer IFS Aurena  interface sometime this year after we install IFS Application 10 Update 12 over the summer.  

We also use some older Dell tablets from 2015 and 2016 with 8GB of memory in our production environment running IEE without issue.  These tablets are inhouse so they are on our corporate domain running Windows 10 Pro.

We’ve found over the years with Windows 10 and IFS IEE its best to have 8GB of ram in the device.  We also have SSD’s but really the 8GB of memory is the key to have a responsive system is what we’ve learned.  It’s more of a Windows 10 than an IFS IEE.

Regards,

William Klotz

 William,

Thanks again for such great, detailed information! Great to know that tablets are running IEE both from remote areas (that is impressive considering IEE is “fatter” than Aurena) and locally. We will likely be running it locally, for maintenance “kiosk” operations.

More RAM is always good, and all tablets are using solid-state storage as far as I can tell. Yes, I imagine Windows 10 is what likes the extra breathing room, not just IEE.

Thank you, William -- you have been very helpful!

Thanks,

JoeK