Hi,

Hope someone can assist me.

I have setup a Report Rule to send Customer Invoices when they are first “Printed”.

The Report Rule works fine when printing, however when the user Reprints “original from archive” the Customer Invoice to a physical printer, it resends the email again to the Customer.

I do not want the Invoice to be resent to the Customer when it is reprinted. (it should only print to the selected printer)

Also, when selecting the “Email” checkbox option from the print menu, I want the email to be sent only to the email that I have entered in manually.

It currently sends the email the the manual email address and also to the report rule configured customer email address.

Thanks for any help.

Note, if I use the PDF_REPORT_CREATED event, it works accordingly.

I am using Report Rules as I need to use a different field for the email address.  (hence the sql in the Report Rule)