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According to the deprecation log here: 

 Crystal Reports integration is planned to be removed entirely from IFS Cloud with the 25R1 release.

Can we get a comment on whether this is just a plan, or if it is definitely going to happen.

We have a number of customers who have a large number of Crystal Reports, used for both Quick and Operational Reports.  If this is going to be removed they face a huge amount of rework based on this.  It is going to put Customers off upgrading to Cloud for sure.

What are IFS suggesting is used to replace these Crystal reports that businesses have come to rely on over the years they have been IFS Customers?

On a technical level, is it even possible for IFS to remove Crystal?

After all, Crystal is just a web service listening to incoming requests (from IFS) and responding with a PDF file.  How can they block the existing technology?

It’s one thing to de-support a product, but it’s quite another thing to actively switch it off!!

 

Can someone clarify?


Has there been any updates on this topic? We are next heading to IFS 25R1 and this is a major concern when the time for 25/R2 rolls around.

Report designer is terrible. My legs can walk me forty miles also, but no one would recommend my legs as a replacement for a car.  It is a weak, user-unfriendly tool. 

Report studio seems to have a bunch of bugs and has limited functionality compared to Crystal.

Converting these reports also will solve 0.00 issues at our company. We will get the same report, we have today after spending 100s of hours converting them. 

 

 


Has anyone tried using the report rendering engine integration delivered in 25R1 with Crystal Report? 


Hello All

The deprecated log is updated 
 

IFS Cloud 24R2 Deprecation Log - Updated 20 Feb 2025

 

2025-02-20: This is a revised and clarified deprecation notice compared to the one that was published December 2024.

The Crystal Reports integration is being deprecated and removed from IFS Cloud.

 

24R2

Deprecated, integration still available, fully functional and supported.
Recommendation is to start transitioning away from Crystal Reports.

 

25R1
Deprecated, no longer sold, but integration still available, fully functional and supported (24 months) for upgrading customers with existing Crystal Reports licenses.
Strong recommendation to start transitioning away from Crystal Reports.

 

25R2

Current Crystal Reports integration no longer available

 

Upgrade paths are multiple. Report Studio is the tool of choice for operational report layouts in IFS Cloud moving forward. A generic report rendering engine integration is being introduced to enable integration with 3rd party rendering engines for operational reports. This is a 3rd party agnostic integration, which means it can be used to integrate any 3rd party rendering engine that is able to consume XML as input data and produce a PDF as rendered output.

 

For ad-hoc reporting use of Crystal Reports (i.e. Crystal Quick Reports in IFS Cloud) several different options exist. These include, but are not limited to, Lobbies / Lobby elements and Power BI using BI Analysis Models.

So with this in mind are IFS offering a tool to convert all of our Crystal Reports (over 250) to another format or do we have to spend time and money developing them all again from scratch ?
All this because of a licencing matter, out of our control…. not much thought again has been given to the end customers.


Maybe IFS is offering to discount the annual license fees, for all of the time spent converting Crystal reports to other formats? Send the hours to IFS, and deduct from the bill? Is that how it works?


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