Question

purchase requisition event issue

  • 15 April 2024
  • 1 reply
  • 42 views

Userlevel 1
Badge +5
  • Do Gooder (Customer)
  • 10 replies

Dear All,

we have created, below event action for purchase requestioners.

Problem 1: Approval emails are being sent on a line-by-line basis, leading to unnecessary email traffic for the approver.

Problem 2: Emails are not being sent to the next approver based on the approval hierarchy. That is, after the first approver gives approval, the email should be sent to the second approver.

 

What is your advice regarding these issues?

 

 


1 reply

Userlevel 7
Badge +16

@sevo 

  1. PR approval is done at line level. Technically you can have different suppliers for each PR line → resulting in different POs when converted. Nothing you can do about this.
  2. There is a standard event NEXT_AUTH_PUR_REQ_LINE that you should use in order for the system to notify next authorizers.

Then you would also need to create a schedule for notification event to be run as needed by the business.

 

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