Print Dialogue Email

Hi @JoDe,

This is fixed in IFS Cloud 23R2. There is a toggle button introduced in 23R2 which allows you to select whether the email should be sent or not. 

Hope this helps!

@Charith Epitawatta, Thank you for the notification it's fixed in a future version. That does leave me in a pickle now.

@Marcel.Ausan , The link seems only to be available for partners (that's why I also couldn't find it in the first place probably). I'm going to send some messages to see if they can open it up. It doesn't make sense to block off important posts and then the same questions getting answered again.

There is a workaround, that is cumbersome if you use a lot of reports.

That is to define a report rule for every report to set the email field to an empty vale like this:

1. Create a report rule with an action of type “Preselect Property”

2. Add an expression to the action that fetches a value from the XML you think is empty for all cases. Maybe you don’t find any, then you could just set an invalid text which is not a mail address but that will result in a failing application message but no mail is sent.

@Tomas Ruderfelt, Unfortunately I've tried that as well but in the current version (22R2) the GET expressions are not working to select properties. 

Only work around now is to put a fixed value there like dummy.

Thanks for your answer!

Charith Epitawatta wrote:

Hi @JoDe,

This is fixed in IFS Cloud 23R2. There is a toggle button introduced in 23R2 which allows you to select whether the email should be sent or not. 

Hope this helps!

@Charith Epitawatta How can we restore the default behavior to have this toggle ON, like it was in previous versions? Our users in 23R2 are finding the new behavior to have to click the toggle on every time an annoyance, especially when they forget to toggle it and never get the email they expected.

Rhillson wrote:

Charith Epitawatta wrote:

Hi @JoDe,

This is fixed in IFS Cloud 23R2. There is a toggle button introduced in 23R2 which allows you to select whether the email should be sent or not. 

Hope this helps!

@Charith Epitawatta How can we restore the default behavior to have this toggle ON, like it was in previous versions? Our users in 23R2 are finding the new behavior to have to click the toggle on every time an annoyance, especially when they forget to toggle it and never get the email they expected.

Hi ​@Rhillson 

Were you able to restore it to the default behavior to have this toggle ON? Same thing said by our users also.

​@ZOKDANUSHKAR No, we were not. Let us know if you find any way to do it.