We are observing that the functionality works as expected when the same environment URL is opened in up to five browser tabs. However, as soon as a sixth tab is opened, the functionality stops working across all the open tabs. Once any one of the tabs is closed, the functionality resumes working on the remaining tabs.
 

We have identified this behavior specifically when opening the same environment URL in more than five tabs. We tested this across multiple customer environments on lower RU versions and also on the R&D reference environment in 25R1, but the issue could not be reproduced there.

However, when testing on a customer environment running 25R1, the issue was observed consistently. We have also verified this with multiple users and on different browsers such as Edge, Chrome, and Firefox, and the same problem persists.

 

How can we resolve this issue, and what could be the possible reason behind it?