Hi @SaraCrank
The issue turned out to be a permissions issue within Active Directory.
Users seemingly have to be setup in an AD group/folder which when they are included grants them rights to access the Output File Directories specified in IFS.
For an example; If a user tries to Create a Payment Order (and is not a member of the AD AP group) then the fie creation will fail and the Information Message is displayed.
If this response helps you, please mark it as the correct answer, as it will also assist other community members in future.
Regards
Chanuka
@Chanu_Yazi - Does the person have to be a part of a group? Right now I know the person has access to the folder where the files need to go. I’d need to verify with my IT team if that access is given by being part of a group or by the individual.
Hi @SaraCrank
Yes .
I'm happy to share my advice on your recent query. If you found the answer helpful, please mark it as the correct answer. This will allow us to close the thread and make it easier for other community users to find and benefit from in the future.
Regards,
Chanuka
Hi @SaraCrank
Hope you are doing well.
If the above answer has been helpful to you, please take a moment to mark it as the best answer. Your support will not only encourage me but also help others in the community facing similar challenges. Together, we can create a more supportive environment.
Regards
Chanuka
Hi @SaraCrank
The issue turned out to be a permissions issue within Active Directory.
Users seemingly have to be setup in an AD group/folder which when they are included grants them rights to access the Output File Directories specified in IFS.
For an example; If a user tries to Create a Payment Order (and is not a member of the AD AP group) then the fie creation will fail and the Information Message is displayed.
If this response helps you, please mark it as the correct answer, as it will also assist other community members in future.
Regards
Chanuka
Hi @Chanu_Yazi - We tested this last week and it didn’t work. Do we need to use Single Sign on?