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Question

NO RESPONSE FROM MWS SERVER


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ERROR : 

 

“NO RESPONSE FROM MWS MAIN”

 

- WHEN TRYING TO ENTER A NEW EMPLOYEE

 

EntChitrL
Do Gooder (Partner)
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  • Do Gooder (Partner)
  • May 25, 2023

Hi @dlyon6,

We have noted the same ORA error in Scanit app when selecting a menu item.

Appreciate on any information if you have already got solved the issue.

Best regards

Chitrangana


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  • Hero (Customer)
  • May 25, 2023

That would suggest a problem with one of the services Main server group on the application server.  Either it is restarting, down, or busy.


EntChitrL
Do Gooder (Partner)
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  • Do Gooder (Partner)
  • May 26, 2023

Hi @mwilson,

Thank you very much for the response.

We noted the same situation; the WMS was stuck due to a Time Out issue. So, we restarted the WMS.

Best regards,

Chitrangana


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  • Hero (Customer)
  • May 26, 2023

Oh this the one you asked me if I was getting the other day.  Ok now things are making sense.


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  • Do Gooder (Customer)
  • October 21, 2024
EntChitrL wrote:

Hi @dlyon6,

We have noted the same ORA error in Scanit app when selecting a menu item.

Appreciate on any information if you have already got solved the issue.

Best regards

Chitrangana

Hi All

I’m faceing same issue on, Apps 10 UPD 16. Any one solved it?

 

Best regards


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  • Hero (Customer)
  • October 21, 2024

Well as suggested above one or more of the services that run under the Main application instance is down or having trouble connecting to the database.  Have you tried restarting the services?

 

If so then you need to dig into the log file for the Main server.  The log files can be found in <IFSHOME>\wls_domain\IFSPROD\servers\MainServer1\logs


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  • Do Gooder (Customer)
  • October 21, 2024

Yes tried it but not effect.


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