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Middleware Services Restarting


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In one of our development environment, the MainServer1 service seems to restart at the top of every hour.  This makes the environment inaccessible until the service finishes restarting and returns to a status of running.

 

Any ideas what would cause this or how to fix it?

 

NOTE: We have a second development environment on this same server and do not have this issue with the services on this environment.

 

Thanks!

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6 replies

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  • Do Gooder (Partner)
  • 1 reply
  • April 11, 2021

Hello,

 

did you have more information? 

it’s a cluster? a loadbalancing cluster? 

hours of restart is the same? did you have a patern? 

 

do you do a dump? it’s more easy to read logs with a dump. 


Chathuranga Samarakoon
Hero (Partner)
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Did you tried recreating the IFS home instance?


Charith Epitawatta
Ultimate Hero (Employee)
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@todscotta 

Server restarting basically means it is crashing due to some reason and the nodemanager is recovering it each time. If you need to find the root cause, you would have to go through the log files and see if you can find anything.

Logs can be found under “\\<IFS_HOME>\wls_domain\<InstanceID>\servers\” folder. Here you would find folders for each server and inside them you can find a folder name logs. In your case, you should focus on MainServer1 and Admin Server logs. 

Hope this helps.


alanbclark
Sidekick (Partner)
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  • Sidekick (Partner)
  • 60 replies
  • April 14, 2021

Do you have any antivirus software scanning the IFS related directories at the top of the hour?

 


Charith Epasinghe
Superhero (Employee)
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@todscotta,

Without looking at the logs it is difficult to pinpoint the issue. As mentioned by Charith visit the log files and see if you can find anything.


Furthermore Check event viewer entries in the server if you can identify anything outward, check if IFS java processes crashed or any system-level errors in OS. If any OS-related issue/third-party software causing errors there could be hits on the event viewer as well.


RanukaSerasinghe
Hero (Partner)
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@todscotta  Could you please share the event logs? Were there any recent windows patch updates?


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