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Issue with IFS Connect SFTP Upload – Rename Operation Potentially Causing Connection Block by Bank SFTP Server

  • August 1, 2025
  • 3 replies
  • 51 views

maheshmuz
Hero (Partner)
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Hi All,

We are facing an issue with IFS Cloud when uploading XML files to a third-party SFTP server hosted by a bank.
When IFS Connect uploads the file to the SFTP server, it follows this pattern:

Initially uploads the file as:
ISO20022_55c5746a-XXXXXX.xml.part

Then attempts to rename it to:
ISO20022_55c5746a-XXXXXX.xml

It seems the rename operation might be failing or getting blocked, possibly due to security policies on the bank’s SFTP server. In some cases, the connection is dropped or blocked entirely after this step.

Has anyone else experienced this behavior with IFS Connect and SFTP?

Is there a configuration in IFS Cloud to avoid using .part extensions?

Skip or handle rename conflicts gracefully?

Any best practices when uploading to strict SFTP servers (e.g., those that don’t allow overwrite or rename of existing files)?

How can we ensure a smooth, secure transfer without triggering security measures?

Any insights, experiences, or workarounds would be greatly appreciated!

Thanks in advance

3 replies

InfKristN
Sidekick (Partner)
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  • Sidekick (Partner)
  • 16 replies
  • November 4, 2025

Has anyone else experienced this behavior with IFS Connect and SFTP?

Yes, just got off a call with local bank among “the big 4” and they considers any file name change from .xml.part to .xml a potential file content tampering i.e. the file needs to ‘arrive’ with final file extension .xml.

 

 


dsj
Ultimate Hero (Partner)
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  • Ultimate Hero (Partner)
  • 905 replies
  • November 4, 2025

Hi ​@InfKristN 

 

Glad to hear from you after some time :)

Yes, we faced the same issue with bank SFTPs. One solution is to ask the bank for a temp directory and then use that as TEMP_DIRECTORY in the sftp sender. If this doesn’t work, unfortunately  you need to make a workaround outside IFS such as save the file to a different location, build something to poll the location, and send the file to the bank sftp.

Back in the days, I used to achieve this using a windows scheduler script and WinScp cmd, but now you can build a modern solution like a azure logic app with SFTP connector.

 

Hope it helps!

Damith


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  • Sidekick (Employee)
  • 98 replies
  • November 6, 2025

I have worked a case on this topic in early 2025 where an IFS customer needed to send a file to a 3rd party financial institution….and the financial institution wouldn’t allow file renaming upon receipt.

The case was thoroughly examined by multiple IFS managers in the Support and R&D areas.  After multiple exchanges of phone calls and correspondence a senior manager with responsibility for direction of development replied IFS would NOT be making changes to its policy of file renaming upon sending to a 3rd party, regardless of that 3rd party’s internal security policies.

I got to deliver this information to the IFS customer contacts after receipt of that correspondence.

Note that it could be possible to request a customization from IFS to allow for the file renaming behavior to be suppressed.  But this would need to be done on a billable basis if the correct resources within IFS (or a qualified partner) could be identified and their help be obtained.