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Question

IFS_print_agent with clientsecret fails authentication

  • April 14, 2022
  • 3 replies
  • 245 views
R
Do Gooder (Employee)
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I’ve checked, and also recreated the client secret, but can’t get past this error.  Are these credentials stored somewhere other than the IAM and the print agent config?

Thanks. Bob.

[005] 14/04/2022 17:21:14: Starting REST Service...
[011] 14/04/2022 17:21:15: SEVERE ERROR during startup. Check configuration.
[011] 14/04/2022 17:21:15: Invalid client credentials
[011] 14/04/2022 17:21:15: State changed: ERROR
[011] 14/04/2022 17:21:15: State changed: STOPPED
[013] 14/04/2022 17:21:15: REST Service started on http://UKHWDEV124:8200/

3 replies

Chathuranga Samarakoon
Hero (Partner)
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Hi @robhus,

 

Could you please try adding the print agent service user in to administrators group in windows and check.

Chathuranga Samarakoon
R
Do Gooder (Employee)
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  • robhus
  • Author
  • Do Gooder (Employee)
  • April 15, 2022

Thanks @Chathuranga Samarakoon. I had done that, no difference.

S
Do Gooder (Employee)
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  • SASIUS
  • Do Gooder (Employee)
  • December 14, 2023

A case sensitive issue for IAM Client user in the wizard. The print agent started working after I changed the client ID from IFS_print_agent  to ifs_print_agent (as shown in the IAM Client) 

 

R
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