IFS Connect Server error

Question

We are getting a weird error in IFS Connect server logs (APPS8). in Integration for File_reader1

I would really appreciate if anyone can help on this topic.

2021-06-02 09:49:16,793 21 ERROR [Integration]{FILE_READER1} ConnectorAgent.run(): Cought throwable while executing the FILE_READER1 agent. [Error GUID:00f4ff23-4407-48a8-90b9-7fd77d3fcf52]
java.lang.NullPointerException
   at ifs.fnd.connectserver.ProblemFilesHandler$FileDesc.toString(ProblemFilesHandler.java:615)
   at ifs.fnd.connectserver.ProblemFilesHandler$FileDesc.parse(ProblemFilesHandler.java:722)
   at ifs.fnd.connectserver.ProblemFilesHandler$FileDesc.access$100(ProblemFilesHandler.java:465)
   at ifs.fnd.connectserver.ProblemFilesHandler.readData(ProblemFilesHandler.java:214)
   at ifs.fnd.connectserver.ProblemFilesHandler.init(ProblemFilesHandler.java:151)
   at ifs.fnd.connectserver.ProblemFilesHandler.<init>(ProblemFilesHandler.java:136)
   at ifs.fnd.connectserver.file.FileReaderAgent.doRun(FileReaderAgent.java:128)
   at ifs.fnd.connectserver.ConnectorAgent.run(ConnectorAgent.java:69)
   at java.lang.Thread.run(Thread.java:744)

Best answer by Ragaventhan Sathananda

Hi @TecAnshuA

First, check whether the file named CONNECT_SERVER1_FILE_READER1_problem_files.xml is located in <IFS_HOME>\instance\<INSTANCE_NAME>\logs folder. Check if you could open the file manually and whether it has any information on the connect server. Once I got an issue like this and the mentioned file was corrupted, I took a backup, removed the file from the location, and restarted the connect server. To remove the file you need to stop the connect server. After the connect server restart the files in the ‘IN’ folder were cleared.

Check if this answer helps your problem.

Ragaventhan Sathananda · Accepted Answer

Hi @TecAnshuAFirst, check whether the file named CONNECT_SERVER1_FILE_READER1_problem_files.xml is located in \instance\\logs folder. Check if you could open the file manually and whether it has any information on the connect server. Once I got an issue like this and the mentioned file was corrupted, I took a backup, removed the file from the location, and restarted the connect server. To remove the file you need to stop the connect server. After the connect server restart the filesin the ‘IN’ folder were cleared.Check if this answer helps your problem.

TecAnshuA · Answer

Thanks :)

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