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IFS Cloud22R2 - mWO - Push Notifications

  • May 9, 2023
  • 2 replies
  • 201 views
G
Sidekick (Partner)
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  • GaSoGB
  • Sidekick (Partner)
  • 95 replies

Hi All, 

I am trying to test Push Notifications from the application(ServiceEngApp - Windows) as well as using Mobile_Push_SYS.Send_Notification.


I can see Push Notifications from Aurena User Log.
However, I cannot see any Push Notifications from the mWO app.
Notification Parameters have default values.
Any thoughts?
Please refer attachments for further info.

 

Best answer by kathlk

Hi,

Please follow this troubleshooting guide. Hope this will help you to narrow down the issue. If not please come back with more details.

 http://techdocs/22r1/030_administration/040_native_apps/095_troubleshooting/40_troubleshooting_push/#configure_the_notification_hub_connection_strings_within_the_ifs_database

By the way, two of attached images and not visible to me. 

Thanks

kapila

2 replies

kathlk
Hero (Employee)
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  • kathlk
  • Hero (Employee)
  • 291 replies
  • Answer
  • May 10, 2023

Hi,

Please follow this troubleshooting guide. Hope this will help you to narrow down the issue. If not please come back with more details.

 http://techdocs/22r1/030_administration/040_native_apps/095_troubleshooting/40_troubleshooting_push/#configure_the_notification_hub_connection_strings_within_the_ifs_database

By the way, two of attached images and not visible to me. 

Thanks

kapila

Regards KATHUK
G
Sidekick (Partner)
Forum|alt.badge.img+9
  • GaSoGB
  • Author
  • Sidekick (Partner)
  • 95 replies
  • May 10, 2023

Thanks @kathlk,

I have now further investigated this and found that it is working for iOS.
Anyway it is not working for Windows Desktop app. May be windows desktop app does not support Notifications OR it can be a bug or limitation.

Best regards
Gayan

 


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