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IFS Cloud - Event Action Email Message Embed URL

  • July 22, 2025
  • 3 replies
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In IFS Cloud, does anyone know how to embed a URL within an event action email message?

For example, I created an event that notifies a user when they have been assigned as a coordinator on an MRB. The event sends the user an email and within the email body, it provides the user a link to the MRB they have been assigned to.

I do not know how to recreate that URL functionality in IFS Cloud.

Any help would be greatly appreciated. 

Best answer by Marcel.Ausan

@Kay2013 in your Custom Event you can create a Custom Attribute in which you can build the URL as a string.

For example if I try and search MRB CAse 1 in IFS CLoud, below is the URL:

https://***-.ifs.cloud/main/ifsapplications/web/page/MrbCase/Form;$filter=MrbNumber%20eq%20'1'  

So, I think you could use something like below for your Custom Attribute definition:

https://***-.ifs.cloud/main/ifsapplications/web/page/MrbCase/Form;$filter=MrbNumber%20eq%20/'’ || &NEW:CASE_NO || ‘/'’ 

 

Then you could simply add the custom attribute in your Email body.

3 replies

Marcel.Ausan
Ultimate Hero (Partner)
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  • Ultimate Hero (Partner)
  • Answer
  • July 22, 2025

@Kay2013 in your Custom Event you can create a Custom Attribute in which you can build the URL as a string.

For example if I try and search MRB CAse 1 in IFS CLoud, below is the URL:

https://***-.ifs.cloud/main/ifsapplications/web/page/MrbCase/Form;$filter=MrbNumber%20eq%20'1'  

So, I think you could use something like below for your Custom Attribute definition:

https://***-.ifs.cloud/main/ifsapplications/web/page/MrbCase/Form;$filter=MrbNumber%20eq%20/'’ || &NEW:CASE_NO || ‘/'’ 

 

Then you could simply add the custom attribute in your Email body.


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  • Author
  • Do Gooder (Customer)
  • July 22, 2025

Thank you so much! that appears to be working!


Marcel.Ausan
Ultimate Hero (Partner)
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  • Ultimate Hero (Partner)
  • July 23, 2025

@Kay2013 I’m glad you sorted this out. Please mark this post as answered so that it could be referenced by other people in the future.