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Hi,

 

We have installed IFS7.5SP6 on a machine with OS win2008R2.

 

The connect and batch services are coming done with below error in the log:

=============================================================================

2020-09-24 12:44:22,152 1 ERROR RIntegration] StaServer.__AW_init(): Fatal error!
ifs.fnd.ifw.sta.UnauthorizedAccessException: POST error #401: Unauthorized access
at ifs.fnd.tc.http.HTTPClient.__AW_doPost(HTTPClient.java:420)
at ifs.fnd.tc.http.HTTPClient.doPost(HTTPClient.java)
at ifs.fnd.tc.http.HTTPClient.__AW_post(HTTPClient.java:240)
at ifs.fnd.tc.http.HTTPClient.post(HTTPClient.java)
at ifs.fnd.connectserver.setup.ParameterList.fetchConfig(ParameterList.java:179)
at ifs.fnd.connectserver.setup.ParameterList.<init>(ParameterList.java:101)
at ifs.fnd.connectserver.setup.ConnectorLoader.<init>(ConnectorLoader.java:128)
at ifs.fnd.connectserver.ConnectorServer.initializeServer(ConnectorServer.java:79)
at ifs.fnd.ifw.sta.StaServer.__AW_init(StaServer.java:83)
at ifs.fnd.ifw.sta.StaServer.init(StaServer.java)
at ifs.fnd.ifw.sta.StaServer.main(StaServer.java:259)
at ifs.fnd.connectserver.ConnectorServer.__AW_main(ConnectorServer.java:124)
at ifs.fnd.connectserver.ConnectorServer.main(ConnectorServer.java)
2020-09-24 12:44:22,152 1 ERROR RIntegration] StaServer.__AW_init(): Shutting down server...
2020-09-24 12:44:22,172 18 INFO OIntegration] StaServer$ShutdownHook.run(): Server stopped

==============================================================================

 

Please suggest.

 

Thannks & Regards

Shitanshu Sharan

Check the authorizations for the IFSCONNECT user ID. Possibly IFSSYS.

Hi Sharan, 

 

could you please restart JBOSS service and do the reconfgiuration for the environment to check whether the issue got resolved or not?

Issue may due to the user IFSCONNECT got locked or changed password. 

 

Best Regards,

Hi @shitanshu sharan,

HTTP error code 401 means valid authentication credentials have not been provided. For batch and connect servers, relevant users are IFSCONNECT and IFSSYS. Following are some steps you can follow to troubleshoot.

  • Login to the database and check whether IFSCONNECT and IFSSYS users are locked by querying dba_users table

 

SELECT * FROM dba_users WHERE username IN ('IFSCONNECT', 'IFSSSYS');
  • To set correct password and unlock a locked user:
ALTER USER <username> IDENTIFIED BY <password> ACCOUNT UNLOCK;
  • Try to login to the database using IFSSYS and IFSCONNECT to verify that the password you have for those users are correct.
  • Run the installer to do a reconfiguration and set the correct password for IFSCONNECT and IFSSYS.

After this, check whether you still get the 401 error.

Hope this helps!

 

P.S: I just realized that the original question has been posted 7 months ago! :D

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