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IFS 10 - Service Failure

  • 28 September 2023
  • 2 replies
  • 120 views

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  • Do Gooder (Customer)
  • 2 replies

Hi experts,

Every 1 hour we get service error 503 and our work is interrupted.When it gives an error, it creates many files in the IFS folder as in the screenshot. We can't find out where or what is causing the error. We are waiting for your assistance.

 

Ifs.Fnd.FndSystemException: Unexpected error while calling server method AccessPlsql/Invoke ---> Ifs.Fnd.FndSystemException: Error occurred while calling r:48080/main/default/plsqlgateway/AccessPlsql/Invoke?tbwOverviewCustOrdLine. Please contact your system administrator.

Error 503 - Service Unavailable

Server stack trace: 
   konum: Ifs.Fnd.AccessProvider.FndConnection.CallGetResponse(String intface, String operation, FndRequestContext requestContext, FndManualDecisionCollection decisions, Byte[] requestHeaderBytes, Byte[] requestBodyBytes, FndApfAsyncInvoke asyncInvokeHandle, Boolean integrationGateway)
   konum: Ifs.Fnd.AccessProvider.FndConnection.AsyncGetResponse(String intface, String operation, FndRequestContext requestContext, FndManualDecisionCollection decisions, Byte[] requestHeaderBytes, Byte[] requestBodyBytes, FndApfAsyncInvoke asyncInvokeHandle, Boolean integrationGateway)
   konum: System.Runtime.Remoting.Messaging.StackBuilderSink._PrivateProcessMessage(IntPtr md, Object[] args, Object server, Object[]& outArgs)
   konum: System.Runtime.Remoting.Messaging.StackBuilderSink.AsyncProcessMessage(IMessage msg, IMessageSink replySink)

Exception rethrown at [0]: 
   konum: System.Runtime.Remoting.Proxies.RealProxy.EndInvokeHelper(Message reqMsg, Boolean bProxyCase)
   konum: System.Runtime.Remoting.Proxies.RemotingProxy.Invoke(Object NotUsed, MessageData& msgData)
   konum: Ifs.Fnd.AccessProvider.FndConnection.GetResponseDelegate.EndInvoke(IAsyncResult result)
   konum: Ifs.Fnd.AccessProvider.FndConnection.InvokeGetResponse(String intface, String operation, FndRequestContext requestContext, FndManualDecisionCollection decisions, Byte[] requestHeaderBytes, Byte[] requestBodyBytes, Boolean& abandoned, Boolean forcedSync, Boolean integrationGateway)
   konum: Ifs.Fnd.AccessProvider.FndConnection.InvokeInternal(Object requestBody, Object responseBody, String intface, String operation, FndRequestContext requestContext, FndManualDecisionCollection decisions, Boolean forcedSync, Boolean integrationGateway)
   --- İç özel durum yığını izlemesinin sonu ---
   konum: Ifs.Fnd.AccessProvider.FndConnection.InvokeInternal(Object requestBody, Object responseBody, String intface, String operation, FndRequestContext requestContext, FndManualDecisionCollection decisions, Boolean forcedSync, Boolean integrationGateway)
   konum: Ifs.Fnd.AccessProvider.FndConnection.InvokeInternal(String intface, String operation, Object requestBody, Object responseBody, FndRequestContext requestContext, Boolean forcedSync, Boolean integrationGateway)
   konum: Ifs.Fnd.AccessProvider.PLSQL.FndPLSQLCommandCollection.Invoke()
   konum: Ifs.Fnd.AccessProvider.PLSQL.FndPLSQLCommand.ExecuteNonQuery()
   konum: Ifs.Fnd.AccessProvider.PLSQL.FndPLSQLSelectCommandReader.Read(Boolean prepare)
   konum: Ifs.Fnd.Data.ADONetProvider.FndAPCommand.ExecuteDbDataReader(CommandBehavior behavior)

Thanks a lot,

Âdil

 

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Best answer by knepiosko 30 September 2023, 00:11

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2 replies

Userlevel 5
Badge +15

Hi

 

I see that WLS_DIAGNOSTIG*.DAT file is quite big. Please shutdown services and remove this file and start services again. Do You have any other big files inside C:\IFS\APP\instance\PROD\Temp folder?

Badge +2

Thank you for your answer @knepiosko . I did what you said, I'll check it now and let you know if it's fixed. I checked the temp file and it is completely empty. I hope we've found a solution. :)

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