Skip to main content

This is for IFS 10 - IEE.  We have some users who are receiving -

 

“Error on Page  The page you loaded could not be activated due to errors.  Please contact your support representative.  

Could not load file or assembly “Ifs.Fnd.Windows.Forms.ConditionalFields, Version=4.52.10.0, Culture=neutral, PublicKeyToken=...”

 

The user is using Chrome for browser. Has internet connection but may be a poor connection.  Chrome Add-in is installed.  User’s IFS permissions are fine.  Receives the same error no matter the screen that is selected.

 

Any idea what might be causing this issue?

 

Stacie

 

Hi @lmwsmsouras 
Please look into this case, seem its similar.

 

 


Hi Stacie,

IEE uses a Microsoft technology called ClickOnce. ClickOnce downloads files (such as DLLs) as they are first needed. This can fail due to network issues and the ClickOnce cache becoming corrupt. This is a common issue with ClickOnce and not limited to IFS. It can usually be resolved by clearing the ClickOnce cache.

1. Close IEE.

2. Open the command line (cmd or Terminal)

3. Clear the ClickOnce cache with the following command:

     rundll32 dfshim CleanOnlineAppCache

4. Start IEE and retry the initial scenario.

Note that ClickOnce files are stored in the currently logged in Windows users, so the command needs to be run under the context of that user.

Trying the above first is recommended, but if still having trouble you can also open %localappdata%\Apps\2.0 and remove the files / folder there.

Best regards -- Ben


Reply