@Nethmini Kosvinna I have checked and confirmed my user is connected to the appropriate company resource structure and selected the correct company. I have tired this many time. on a recreate.
I was able to figure out where and how to delete the service resource and restart the process successfully.
Steps i took to clear the resource record was
- go to ‘Remove Resource Schedules and Capacity’ and run the schedule capacity remove for the resource.
- go to ‘Resource Individuals’ and delete the resource record from here.