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How to customize the email message format

  • 16 February 2021
  • 6 replies
  • 358 views

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Anyone know how to change or edit the Email message format before send out ?

 

Thank you so much in advance

 

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Best answer by Mohamed Infaz 16 February 2021, 07:16

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6 replies

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Example:

below email subject and message body where I would like to customize it.

 

Userlevel 5
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Hi Apisith,

 

You can go to the relevant event action, which is sending an email of a certain event and then update the subject accordingly. Hope this helps.

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Dear infaz

We try to find on Event actions screen which is relating with above screen (Order confirmation print) but  still don’t found. 

 

Best Regards

 

Userlevel 5
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Hi Apisith,

sorry about earlier, i thought that your particular event had a direct Email functionality but its more a report, whenever a certain report is created you this PDF_EVENT_CREATED event will be triggered, you will have add a new event action for your particular report, which is confirmation of order.

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Dear Infaz

Thank you so much for your reply.

 

for this case Is it possible If I would like to modify below current event action directly ?

or I can only add new event action and send it together with below email ?

 

 

Userlevel 5
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Hi Apisith,

 

 

If you want to create a new Event Action then you will have modify the REPORT_TITLE_TRANS as above, i think it is fine to edit this particular even action rather than creating a new event action where it will probably send two emails, which is kinda inefficient.