Example:

below email subject and message body where I would like to customize it.

Hi Apisith,

You can go to the relevant event action, which is sending an email of a certain event and then update the subject accordingly. Hope this helps.

Dear infaz

We try to find on Event actions screen which is relating with above screen (Order confirmation print) but  still don’t found. 

Best Regards

Hi Apisith,

sorry about earlier, i thought that your particular event had a direct Email functionality but its more a report, whenever a certain report is created you this PDF_EVENT_CREATED event will be triggered, you will have add a new event action for your particular report, which is confirmation of order.

Dear Infaz

Thank you so much for your reply.

for this case Is it possible If I would like to modify below current event action directly ?

or I can only add new event action and send it together with below email ?

Hi Apisith,

If you want to create a new Event Action then you will have modify the REPORT_TITLE_TRANS as above, i think it is fine to edit this particular even action rather than creating a new event action where it will probably send two emails, which is kinda inefficient.