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Question

How to change Max Idle time in IFS Cloud


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Hi,

In IFS Cloud(21R2), what are the options available to change automatic log out time of the IFS client application and mobile client when a user hasn’t been active for sometime (X minutes) ?

I noticed that there is a system parameter called ‘Max idle time’ in Apps10 but I coudn’t find the same in IFS Cloud. 

Best regards,

Indika

14 replies

Himasha Abeywickrama
Superhero (Customer)
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Hi @HoiIndikW,

 

There is no way of doing this in IFS Cloud 21R2. At least not yet. The default values are set as below,

Session Idle is 2 hours, SSO Session Max is 10 hours and Access token time span is 1 hour.


Kasun Balasooriya
Superhero (Employee)
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Hi @HoiIndikW ,

 

As noted above by @Himasha Abeywickrama , the the default timeout values have been defined in the 

default identity provider. As the access token life span is set to 1 hour, the user will be prompted to login again to the application if the client is left idle for more than 1 hour.  These values in identity provider have not been exposed in the application and hence not configurable at the moment. 

 

Hope this helps!

 

Thanks,

Kasun


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  • Author
  • Sidekick (Partner)
  • 39 replies
  • February 25, 2022

Hi @Himasha Abeywickrama and @Kasun Balasooriya,

Thank you for your answers.

Best regards,

Indika 


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  • Sidekick (Partner)
  • 59 replies
  • January 29, 2024

@Himasha Abeywickrama Has this changed for 23R2?


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@MELuther A system parameter has been added in 23R2 to control the timeout value.


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  • Sidekick (Partner)
  • 59 replies
  • January 29, 2024

@Roel van Zwieten FndSettings is fully granted to the permission set I have. I can see the system parameter, but it is not editable. Other parameters are editable.


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  • Sidekick (Employee)
  • 16 replies
  • March 5, 2024

Which parameter are we talking about? Both of these cannot be edited.
 


BTW, if the first parameter parameter on this list is linked to Oracle max_idle_time, has the second one had its counterpart somewhere?

 


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  • Sidekick (Employee)
  • 119 replies
  • May 17, 2024

So did we get an adjustable idle time in 23R2 or not?


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  • Do Gooder (Employee)
  • 1 reply
  • August 9, 2024

Does anyone know who to edit those values in the system parameter?
 

 


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  • Sidekick (Employee)
  • 119 replies
  • August 23, 2024

This still doesn’t seem to be possible, even in 24R1 (just checked).
No way to edit the values.

But as there is a parameter and that is the actual value that's used it should be possible to change it from SOMEWHERE.

In on-prem, could it be changed from the database?

Would managed cloud change it if requested with a ticket?

 

Or where are the defaults defined? Do you need to do a delivery in order to get it changed?


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  • Do Gooder (Partner)
  • 17 replies
  • November 5, 2024

Hi @SamiL 

we have the same problem. Have you any news about this problem?

Thanks,

Petr


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  • Sidekick (Employee)
  • 119 replies
  • November 11, 2024

No news. Just checked a 24R2 demo env and it doesn’t seem to be changeable at least in the current version. It now displays a default value of 1800 (seconds, ie. 30min) .

You could get an official answer from R&D by requesting this information, or instructions to change the idle value, with a support ticket.
Please post the CS-ticket number here in case you do.


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  • Sidekick (Employee)
  • 119 replies
  • November 28, 2024

DHCRADPA
Hero (Customer)
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  • Hero (Customer)
  • 84 replies
  • May 14, 2025

IAM Sessions and Tokens Configuration are good for service users while used for integrations. No way to change the session time for a real body hand-on in Aurena. 


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