Skip to main content

Hello, 

Occasionally, we will get errors in our incoming Application Messages for Supplier Invoices. We are utilizing a Pagero integration to retrieve and load Supplier Invoices. A majority of them are successful, but some Fail with error text: 

  • Field dFEE_CODE] is mandatory for Ext Inc Inv Tax Items and requires a value.

When opening successful messages, the FEE_CODE is in the xml. For failures, it isn’t. Suppliers have resubmitted and indicate they’re using a standard format, but still no FEE_CODE. 

For Supplier submissions that don’t contain this value, can a customization be done to the transformer (or elsewhere in IFS) to make this not required?

Thanks,

Jeff Nattermann

Business Systems Analyst

Hi Jeff, we are getting the same error on some of our Pagero files but it seems due to the invoice line amounts not totaling the Invoice header amount. (out by a .01 or something). We are not passing through the taxes amount so they are all 0.00.   I tested adding that balance factor in and the XML file processes through. We are on 24R1 version.   Can you confirm on your files that error if the line amounts total the invoice header amount? wondering if that’s the issue for you as well?  It’s an odd message if so and don’t understand why it would fail this early due to that.  Thanks!

Hi! First, thank you for taking time to respond. I looked at a handful of failures and this matches our issue perfectly; each was .01 off. 

You mention a ‘balance factor’ but I’m not sure what that is. Can you expand on that so I can reach out to our Finance team with more information?

This is fantastic news! Also, we’re still on Apps10, moving to 25R1 first quarter next year.

Thanks, Jeff

Terms & ConditionsCookie settings