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Question

Failed executing query (IO Error: Checksum fail)


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  • Do Gooder (Customer)
  • 18 replies

 

Got the error message above when openning Create user. Any idea?

6 replies

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  • Author
  • Do Gooder (Customer)
  • 18 replies
  • April 6, 2023

This is IFS9 with Oracle Database . 

We have tried reconfigure the middleware, restart server, restart db instances. None of them resolve the issue. 


Amila Samarasinghe
Superhero (Partner)
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Hi @junpei 

 

Does the user has enough permission to access the page?

BR,


Forum|alt.badge.img+5
  • Author
  • Do Gooder (Customer)
  • 18 replies
  • April 6, 2023
Amila Samarasinghe wrote:

Hi @junpei 

 

Does the user has enough permission to access the page?

BR,

yes, it was logged in as ifsapp


Forum|alt.badge.img+5
  • Author
  • Do Gooder (Customer)
  • 18 replies
  • April 6, 2023

--


william.klotz
Superhero (Customer)
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  • Superhero (Customer)
  • 479 replies
  • April 6, 2023

Hi @junpei ,

 

I recommend you create a high importance case in the support portal to get IFS to engage some support resources to assist you.

 

Regards,

William Klotz


Forum|alt.badge.img+5
  • Author
  • Do Gooder (Customer)
  • 18 replies
  • April 6, 2023
william.klotz wrote:

Hi @junpei ,

 

I recommend you create a high importance case in the support portal to get IFS to engage some support resources to assist you.

 

Regards,

William Klotz

Thanks. I have submitted a support ticket.  


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