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Hi

We have set this up before and it worked but since we moved to R23.2 U17 suddenly I do not have the option of adding an attachment anymore. The only option I have is “Create new”.  There used to be three options.

Anybody else have this problem? and how can I solve it?

 

Thanks for checking and sharing.

Judith

Hi ​@WHGJTAPLEY,

Seems following article has some information related to your query.

 


Hi ​@ashen_malaka_ranasinghe 

I saw the post but it does not solve my problem. I do not even have the option to say “From File”. I only have the button “Create New”. 

Could that be a bug in our R23.2 SU17. ?

Greetings

Judith


Hi, 

This is still a problem in 24R2 Su5. in Attachments window there is only one possibility “Create New”.

When it is added like that, attachment is added to email, but pdf name is “cryptical”

 

I’ve solved it by exporting EventAction, modified the file (based on the content of one that works) and import it again

Br. Barbara


Thanks for your answer. It took forever to even get the attachment added but now I do have the same problem you described. 

I tried to do what you said, but I can not find the export button. Is this a different function in R24.1? Or do I understand the “export” wrong?

Thanks,

J.Tapley


Looking into the BLOB on the database fnd_event_action_tab I found out, which part is the trouble maker:
New attachement has the following BLOB entrance:
$ATTACH=!ATTACHMENTS
-$ATTACHMENT=!TEXT
--$FILENAME=&PDF_FILE
--$TEXT=&PDF_FILE
--$DESCRIPTION=&PDF_FILE

Old working attachment BLOB has the following entry:
$ATTACH=!ATTACHMENTS
-$ATTACHMENT=!FILE
--$FILENAME=&PDF_FILE
--$DESCRIPTION=&PDF_FILE

When I change the entry from -$ATTACHMENT=!TEXT to -$ATTACHMENT=!FILE it works.

Thanks,

J.Tapley


@barner 

This problem is according to IFS resolved in the following IFS Versions:


IFS Fixed Versions:
24.2.0 – 24R2 GA
25.1E.0 – 25R1 EA

Hope that helps.

 

Thansk,

J.Tapley


Thanks for your answer. It took forever to even get the attachment added but now I do have the same problem you described. 

I tried to do what you said, but I can not find the export button. Is this a different function in R24.1? Or do I understand the “export” wrong?

Thanks,

J.Tapley

Hi, 

You have to add this event+action to Appl.Conf.Package and export this ACP.

It contains xml-files you can open.

Br. Barbara


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