Event Action type Application message not working in IFS Cloud

Bump this topic since it’s urgent and due to this error the Application Message event action type is unusable in IFS Cloud

@IFS RD Product Management @IFS Elite Solution Experts 

Hi,
Any update on this issue? It is there in 24.1.5 as well. I could not agree more with Damith: The workaround to add REST in event actions would soon become a mess.

/Anders

+1. We are also looking into using event actions of the Application Message type since it has both the convenience mentioned before when calling the same address from multiple places, and it seems that routing address is the most secure way of calling external API’s since you can use “all the security methods” available in a rest event action + certificates + it seems to be the only way to “cloak/encrypt” passwords in the client (and db?). In rest event actions the password is in visible text from what I can see.

There is some good stuff here, but it is hard to make it work and there are some room for improvement where security might be most important.

​@dsj  Was this ever resolved?

Hi ​@kvbe IFS claimed to fix this in 25R1 but I never had a chance to check it.

​@dsj  seems the KB says they fixed the custom field item but did they also fix the empty message? 

KB0077604

As when I was trying it out, for example “on release” of customer order a standard event. The message arriving in the application message is just an empty message?

Hi ​@kvbe 

we logged two support cases to IFS for empty xml in the application message and custom attributes not appearing. Not sure what has been solved so far :|

To be honest I lost the confidence in this functionality and built a small customized API which has procedures we added as projection actions, and call using a workflow action.

XML is created inside the workflow and passes to to the procedure.

Simplest version of the procedure is below if you are interested

PROCEDURE Send_Xml_Rest_Endpoint(
               rest_service_      IN VARCHAR2,
               sender_            IN VARCHAR2,
               receiver_          IN VARCHAR2,
               subject_           IN VARCHAR2,
               xml_               IN VARCHAR2
               )
IS
   xmlc_       CLOB;
   parser_     Dbms_XmlParser.Parser := Dbms_XmlParser.NewParser;
BEGIN
   DBMS_LOB.createtemporary(xmlc_, true);
   DBMS_LOB.append(xmlc_, xml_);
   -- Parse the xml to check if it's a valid XML
   Dbms_XmlParser.ParseClob(parser_, xmlc_);   
   Dbms_XmlParser.Freeparser(parser_);   
   -- Call rest service
   Plsql_Rest_Sender_API.Call_Rest_EndPoint(rest_service_ => rest_service_,
                                         xml_ => xmlc_,
                                        -- url_params_ => url_params_,
                                        -- callback_func_ => :callback_func_,
                                         http_method_ => 'POST',
                                        -- http_req_headers_ => :http_req_headers_,
                                        -- query_parameters_ => query_parameters_,
                                        -- header_params_ => header_params_,
                                        --  incld_resp_info_ => incld_resp_info_,
                                        --  fnd_user_ => :fnd_user_,
                                        --  key_ref_ => :key_ref_,
                                         sender_ => sender_,
                                         receiver_ => receiver_,
                                        -- message_type_ => :message_type_,
                                         subject_ => subject_
                                        -- in_order_ => in_order_,
                                        -- fail_notify_ => fail_notify_,
                                        -- failed_callback_fun_ => :failed_callback_fun_,
                                        --  accepted_res_codes_ => :accepted_res_codes_,
                                        --   auth_params_ => auth_params_
                                      );
   DBMS_LOB.freetemporary(xmlc_);
EXCEPTION
   WHEN OTHERS THEN
      Dbms_XmlParser.Freeparser(parser_);
      DBMS_LOB.freetemporary(xmlc_);      
END Send_Xml_Rest_Endpoint;

sample call in the workflow

Hope it helps!

Damith

​@dsj  thanks a lot for this. As I am using some JAVA transformers I was hoping to use the event action so it creates an application message

Are you aware if it would be possible to create the appliction message using a custom sql action with some PL sql code? 

That would give me the same functionality. Or through a workflow api action?