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Question

Event


Emre.IFS
Do Gooder
Forum|alt.badge.img+2

Hi everyone. 

I want to create a mail event. 
When a new registration is created on the Receip screen ( State = To be Inspected), the mail will be sent a few users.

But I can't see state area on the "RECEIPT_INFO_TAB"

Can you help me please?

 

 

6 replies

Marcel.Ausan
Ultimate Hero (Partner)
Forum|alt.badge.img+22
  • Ultimate Hero (Partner)
  • 1142 replies
  • October 27, 2023

@Emre.IFS silly question, but did you try to scroll all the way to the bottom to see if you can find ROWSTATE column?

RECEIPT_INFO_TAB has much more columns than what you are showing in your printscreen. That’s why I think you maybe didn’t scroll all the way down?

 

I hope this helps.


Emre.IFS
Do Gooder
Forum|alt.badge.img+2
  • Author
  • Do Gooder
  • 4 replies
  • October 27, 2023

Hi @Marcel.Ausan of course I did it. I'm sharing the image of the entire list.

 

 

 

 

 

 

Thanks for answering.


Emre.IFS
Do Gooder
Forum|alt.badge.img+2
  • Author
  • Do Gooder
  • 4 replies
  • October 27, 2023

hi @Marcel.Ausan   I couldn't catch RowState column. 

 


Marcel.Ausan
Ultimate Hero (Partner)
Forum|alt.badge.img+22
  • Ultimate Hero (Partner)
  • 1142 replies
  • October 27, 2023
Emre.IFS wrote:

hi @Marcel.Ausan   I couldn't catch RowState column. 

 

@Emre.IFS In the 3rd screenshot I can see ROWSTATE:

 


Emre.IFS
Do Gooder
Forum|alt.badge.img+2
  • Author
  • Do Gooder
  • 4 replies
  • October 27, 2023

hi @Marcel.Ausan . yes I marked it Rowstate column but When the registration is created, the e-mail does not come. I activated the event. Could there be a different reason?

 


Marcel.Ausan
Ultimate Hero (Partner)
Forum|alt.badge.img+22
  • Ultimate Hero (Partner)
  • 1142 replies
  • October 30, 2023

@Emre.IFS Is your MAIL_SENDER1 configured correctly? Did you manage to get any emails from that IFS environment before?

The best way to check if the event works would be to check the application messages. If there’s any application message generated after this event ran, then it means it’s an issue with the email sender.


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