Direct Printing not possible to Zebra printer in App 10 environment using RDL layouts

Hi,

The the plugin-class has changed from 

ifs.application.printagentservice.impl.extendedformatter.csvplugin.ScriptPlugin

to

ifs.application.reportingservices.impl.extendedformatter.csvplugin.ScriptPlugin

Have you done this change?

Regards,

@ChanakaAmarasekara ,

Thank you for the response. As the customer using direct printing in APP 8 environment using a printer directly mapped to a client, he is not using a script plugin. His layouts are designed using IFS default RDL layouts. But when he follow the same way labels not coming out from the Zebra Printer .

Has anyone been able to figure this out?

We are experiencing a similar issue using app 10 ( not upgraded form previous versions ), trying to print to a Zebra S4M-203dpi will not print directly but if previewed in PDF format, no problem.

thanks, 

Are you able to preview the the barcode report? and then print the pdf from adobe? Which update version do you have on app10

yes we can, we are running on App 10 update 9

I believe this is the same issue we’re seeing with the label printer.  If we preview the PDF we can print to the Zebra printer, but we cannot print directly to the zebra printer.   

Is there a solution for this?

Hi @PASELK ,

Which print agent are you using?   .Net or Java printer agents.

I believe in order to send ZPL code directly to the printers you need the enable the SOCKET_SPOOLER functionality on the print agent but the .NET print agent do not support this functionality as yet.  You could try utilizing the Java print agent which supports the SOCKET_SPOOLER functionality.

Regards,

William Klotz

Hi, we encounter same issue in one of our customer, they are upgrade IFS 8 to IFS 10 UPD11 version. No any print agent be installed in IFS 8 and new IFS 10. They could direct print barcode report(Crystal report) through Zebra printer in IFS 8 but not new IFS 10 environment. If the user preview the report in PDF format and print, then the printer works fine. If direct click Ok to print without preview, the printer just print a blank paper.

It’s quite urgent for us, anyone please help? Thank you!

Hi 

@WilliamRun we are experiencing the same issue on our VS10 did you get a resolution for this.

Thank you @WilliamRun, such a simple fix and we have spent soo much time on this trying different ways to try and get it to work.  !!!

Good to hear! No problem!

Hi @ChanakaAmarasekara

 We are also facing something similar in app 10 ( not upgraded form previous versions )

Label is created in report designer(rdl).

When we preview it prints  all labels but when we directly print form IFS OK button without preview .It prints one label.

Its bit urgent ,could you please provide your valuable  input.

Regards

Neha

@PASELK 

 We are also facing something similar in app 10 ( not upgraded form previous versions )

Label is created in report designer(rdl).

When we preview it prints  all labels but when we directly print form IFS OK button without preview .It prints one label.

Its bit urgent ,could you please provide your valuable  input.

Regards

Neha

Hi @InfNehans ,

Printing a PDF to a Zebra printer can cause issue if there are incompatibilities in the 3rd party PDF printing library and the printer driver. Suggest that you update the printer drivers to a post script version and try.

Also try a suggestion give in the earlier comments as it also details with the driver and driver settings.

“Yes, I was reported a case in LCS and got the solution. You need to tick one checkbox in property of Zebra printer. After that the issue will be resolved. go to printer properties > Printer Settings and select “Always use driver settings.” Option. Tick the checkbox. Then check the printing again.”

Regards,

Chanaka