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Developer Studio Installation problem

V
Do Gooder (Partner)
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When installing Developer Studio Version 22.1, it fails after installing with the following error:

Tried reboot of computer, uninstall and install again, but no go. Also the previous version I have installed now comes with an alert that it will only work on iFS9 projects.

Best answer by hamalk

Hi All,  @gakous , @dedy.efendi , @GregoryB , @StartStop , @Vidar 

 

This issue is solved now, sorry for the inconvenience caused. Please follow the following steps:

  1. First close the tool if you have it opened. 
  2. Delete the ”User Directory” content. Locate the directory using the following path, and delete the entire content inside “22.12” folder “C:\Users\hamalk\AppData\Roaming\DeveloperStudio\22.12”
  3. Download a  fresh installer from Developer Portal, and reinstall the tool
  4. Tool should get installed without any issue now.

Thanks

Harshini

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    S
    Sidekick (Partner)
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    • StartStop
    • Sidekick (Partner)
    • April 19, 2022

    I have the same problem as Vidar. The modules can’t be loaded when starting the application. I also had the old v10 installed when I installed the new v2.120.

     

     

    G
    Hero (Partner)
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    • GregoryB
    • Hero (Partner)
    • April 21, 2022

    Hi 

    Can someone from R&D check this issue ?

    BR

    Grégory

    S
    T
    O
    5 people like this
    • S
      StartStop
    • T
      TobiasKellner
    • O
      Oskar Olausson
    • N
      NovMarekT
    • S
      SLKUSK
    V
    Do Gooder (Partner)
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    • Vidar
    • Do Gooder (Partner)
    • April 22, 2022

    Hi, It seems there has been a recent update, and the latest version does not work.. A colleague downloaded and installed on april 13, that was version 22.1.8546. I got a copy of that, and it works fine for me as well. The latest version 22.1.8561, does not work.

    Vidar

    D
    Do Gooder (Partner)
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    • dedy.efendi
    • Do Gooder (Partner)
    • April 25, 2022

    i have a same the problem

    G
    Do Gooder (Employee)
    Forum|alt.badge.img+1
    • gakous
    • Do Gooder (Employee)
    • April 25, 2022

    One of my developers is experiencing this issue as well.   Has anyone found a work around?  Do we know R&D is working on this - there’s no indication here that they are.   We had to revert to V21.

    hamalk
    Superhero (Employee)
    Forum|alt.badge.img+13
    • hamalk
    • Superhero (Employee)
    • April 28, 2022

    Hi All,  @gakous , @dedy.efendi , @GregoryB , @StartStop , @Vidar 

     

    This issue is solved now, sorry for the inconvenience caused. Please follow the following steps:

    1. First close the tool if you have it opened. 
    2. Delete the ”User Directory” content. Locate the directory using the following path, and delete the entire content inside “22.12” folder “C:\Users\hamalk\AppData\Roaming\DeveloperStudio\22.12”
    3. Download a  fresh installer from Developer Portal, and reinstall the tool
    4. Tool should get installed without any issue now.

    Thanks

    Harshini

    Harshini Madurapperuma
    V
    Do Gooder (Partner)
    Forum|alt.badge.img+3
    • Vidar
    • Do Gooder (Partner)
    • April 28, 2022

    Confirmed that it is working now.

    Great, thanks @hamalk 

    hamalk
    1 person likes this
    • hamalk
      hamalk
    S
    Sidekick (Partner)
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    • StartStop
    • Sidekick (Partner)
    • April 29, 2022

    It works on my PC as well. Thank you, @hamalk

    D
    Do Gooder (Partner)
    Forum|alt.badge.img+4
    • dedy.efendi
    • Do Gooder (Partner)
    • May 11, 2022

    thank you @hamalk 

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