We’re trying to model a process in IFS CLOUD in which a Customer who is in receipt of a Product returns it to our client along with a request for some modifications. The Customer will provide an order for this work. 

When the Customer order is released we run part specific MRP to create the action proposals and then use one of these action proposals to create a Shop Order. We then manually peg the Customer Order line to the Shop Order.

The problem we’re facing is that the Part that the Customer has ordered from us is a Manufactured Part, and although we have a Part Revision, Product Structure and Routing in the system to enable us to Remanufacture it, when we try to process it using MRP all of the data generated for the Shop Order is using the data for the Manufactured Part rather than for the Remanufactured part that we need.

We can try to work around this by Manually creating the Shop Order using the Remanufacturing Data Set and then peg that to the Customer Order Line, or, we can create a new Inventory Part record for the Remanufactured Part by duplicating the original part record and just adding an “R” as a prefix or suffix, selecting the Part Type as Remanufactured and working from there.

But both of these workaround solutions require a lot of manual intervention and the second especially is a long way from what our client wants.

Is there any way that anyone is aware of that we can achieve the same result using MRP to generate a Shop Order for a Remanufactured Part without extensive manual intervention