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Custom Fields on Historical Work Orders

  • 11 February 2021
  • 2 replies
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Userlevel 4
Badge +9

Afternoon,

 

We have added a custom tick box field on Active Work Order, but when a work order is set to Finished all the information on Active Work Order is removed and recreated in Historical, therefore there is no data for the custom field to refer back to on the Active Work Order as it no longer exists. I was wondering if anyone has overcome this in Apps8?

 

Many thanks

Hayley

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Best answer by Sajith D 11 February 2021, 23:02

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2 replies

Userlevel 7
Badge +21

Hi @HayleyG,

 

You can address this by creating the the same persistent custom fields in the Historical LU for work orders (same name, length, type etc)

There is inbuilt support in the code to transfer the values. You would probably need the bug/patch id 120945 for Apps 8 which you might have to get applied through support if it’s not already applied in your environment get this working.

 

Cheers.

Userlevel 5
Badge +9

Hi @HayleyG ,

You can also create an event to pass the value from Active work order to historical at the time of setting work order to finished. This way you can solve it by only configurations.

 

Thanks,

Best Regards,