Custom Field values not visible on Plugin Report

​@Erandi  You may have already done this, but have you checked the xml output from the Report Designer layout to see if you’re getting custom field values populated on the Shop Orders you’re using for your Plugin tests?

Hi ​@Tracy Norwillo , Thanks for the reply. Data is visible on xml output. This issue only exists only  in one environment. Is there anything else I can check?

Thank you in Advance

​@Erandi If this is happening in only one of multiple environments, and you can see that the custom field is populated in the Shop Order Rep xml, then I only have the obvious suggestion to check that the custom field name and plugin RPL are exactly the same in the working and non-working environments.  

Remember if you edit the RPL in a text editor, it wants to default to a .TXT extension, so make sure you are importing the working RPL into the non-working environment.  

I don’t have any experience with Script plugins, so I don’t know what you’d need to check on the printer side.

Lastly, there is a Label Printer Emulator you could try that may help identify the issue.

https://docs.ifs.com/techdocs/24r2/060_development/025_operational_reporting/190_using_report_plugins/050_script_plugin/#label_printer_emulator