Crystal Layout Location not found?

Hi @SSOLER,

You need to place the layout in the location given in “OpenReportPath” parameter in Web.config file in your Crystal Web Service Installation.

Web.config file can be found in a location similar to below on Crystal Web Service host machine:

C:\Inetpub\wwwroot\<Virtual Directory>\

Please refer to the following documentation:

https://docs.ifs.com/techdocs/foundation1/020_installation/400_installation_options/005_operational_reporting/110_configure_crystal_web_service/010_setup_cws/default.htm

As stated in this documentation, for operational/info services reports, the layouts should go inside a sub folder named by the ordering language

1. Create a folder in the machine where the Crystal Web Service is going to be installed and copy the Crystal Report files that are going to be previewed from IFS Enterprise Explorer to this folder. This folder will be referred to as the OpenReportPath later on in the installation process. If the reports are Info Services Reports make a folder by the ordering language inside the "OpenReportPath" folder and copy the files in to that language folder. For example, if one is going to order Info Service reports with "en" language then create a folder called "en" inside the "OpenReportPath" folder and copy the Info Service layout of type Crystal in to the "en" folder.

Quick Reports need to be placed directly in the OpenReportPath folder.

Make sure the report layouts are placed in the correct folders as mentioned in above documentation and try again.

Hope this helps!