Hi,

I need to display the “Account Type” field from the “CRM Info” page (under Customer) on the Request page.

To achieve this, I tried creating a read-only custom attribute in the SrvRequest entity. And I created an Entity Association between the CrmCustInfo entity and the SrvRequest entity using the Customer Id in the Projection Configuration. 

But CrmCustInfo is not listed in the Reference Entity dropdown of SrvRequest.. I have added the screenshots below. 

From the technical documentation, I understand that creating an entity association in the Projection Configuration does not make the entity available as a reference entity.

Then how do we achieve this through configuration without using the developer studio.  Currently I am using the 24R2 cloud Environment. 

And I was able to achieve the desired result using the "Select Statement" implementation type,  but this method impacts the performance. 

Please somebody guide me on this.

Thanks!

Sandya S