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Question

Clone/Refresh non-production environment from production in daily basis


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Hi,
We have a requirement to Copy production data to one of the non-production environments (CFG or UAT) in daily basis. We are waiting for a clarification regrading following things.


1) Is there any automated process to run in daily basis?
2) If not how to handle this manually?
3) Which team we need to contact regarding this?
Product Version: 24.2.2 and IFS manage cloud customer.

Thank you.

2 replies

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  • Do Gooder (Employee)
  • 1 reply
  • March 25, 2025

Hi ​@Indika_Darshana ,

 

You can use below procedure to order a database clone for an IFS hosted customer.

 

How to request an automated clone of IFSCloud app hosted on IFS Cloud service (Non-Production)

https://ifsworld.service-now.com/csm?id=kb_article_view&sysparm_article=KB0049782

 

IFSCloud Environmental Cloning Service

https://ifsworld.service-now.com/csm?id=kb_article_view&sysparm_article=KB0049202

 

1) Is there any automated process to run in daily basis?

Yes, all clones are automated, you can request them via customer portal


2) If not how to handle this manually?

N/A


3) Which team we need to contact regarding this?

Database service team will handle the cloning activity

 


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  • Hero (Customer)
  • 260 replies
  • March 25, 2025

To be clear there is no automated process that I know of to pre-schedule the clones to happen daily, you’d need to make a daily request for a clone.

 

The actual cloning PROCESS is automated, but not the cloning REQUEST.


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