Hi @johnw66,
Yes, you could change the password by going to Crystal Server Application Directory and reflecting the changes in the ifs-crystal-config.xml file.
C:\inetpub\wwwroot\<YOUR_CRYSTAL_INSTANCE>\ifs-crystal-config.xml
<?xml version="1.0" encoding="utf-8"?>
<CRYSTAL_REPORT>
<DB_USER>ifssys</DB_USER>
<DB_PASSWORD>YOUR_ENCRYPTED_IFSSYS_PASSWORD_HERE</DB_PASSWORD>
<PRINT_USER>IFSPRINT</PRINT_USER>
<PRINT_PASSWORD>YOUR_ENCRYPTED_IFSPRINT_PASSWORD_HERE</PRINT_PASSWORD>
<ORACLE_TNS>YOUR_TNS_NAME_HERE</ORACLE_TNS>
<APP_OWNER>IFSAPP</APP_OWNER>
<IAL_OWNER>IFSINFO</IAL_OWNER>
<FAILOVER_RETRIES>10</FAILOVER_RETRIES>
<LOGS>FALSE</LOGS>
<LOG_LEVEL>HIGH</LOG_LEVEL>
<LOG_FILE_NAME>C:\inetpub\wwwroot\IFSCRWebSetup\logs\IFSCRWebSetup_logs.log</LOG_FILE_NAME>
</CRYSTAL_REPORT>
You can get the encrypted passwords from the configuration.xml file inside <YOUR_IFS_HOME>\instance\<YOUR_INSTANCE_NAME>\
YOUR_ENCRYPTED_IFSSYS_PASSWORD_HERE = <ifs.system.password.encrypted>
YOUR_ENCRYPTED_IFSPRINT_PASSWORD_HERE = <ifs.ifsprint.password.encrypted>
Cheers !
Dhananjaya.