Thanks for reporting, being investigated.

Hi,

We have another customer who has reported the same issue. Can you put me in the loop for the progress in this investigation?

Thanks a lot,

Caroline

Hi,

we’ve got also this issue and we need a solution urgently.

I hope that IFS will take this problem seriously.

Yes, we are, we have a team looking at it - they have found out a possible solution and are testing it out.

Hi,
This issue should be resolved on the 22R2 Service Update 6 (availability March 16), last IFS feedback:
As per the information, IFS Planned Versions with the fix are: 22.2.6 - 22R2 SU6, 23.2E.0 - 23R2 EA, 23.1.0 - 23R1 GA.
Planned released date for 22R2 SU6 is March 16, 2023.
I will let you know if there is any changes to the plan.

Erratum,
This issue should be resolved on the 22R2 Service Update 7, last IFS feedback:
Please note that the planned version with this fix has been changed to 22.2.7 (22R2 SU7).
We will get back to you once it is finalized.

Hi,
22R2 Service Update 7 is available (we just got the information so we haven’t done the installation yet).

Last IFS feedback:

22R2 SU7 has been released on 7th April, although it was planned to be released on 20th April.
So, I can confirm that the SU7 is already available and the display issue will be fixed with 22R2 SU7.

For reference, the bug title for this is:

INC0510792-IFS Aurena client issues with fonts when the client PC do not have any internet access

which can be found in the release notes for 22R2 SU7.

Is it confirmed that the issue has been fixed in SU7? @domze 

Yes, this is fixed in 22R2 SU7 and 23R1 GA.

Noted with thanks